enry Kloss, an inventor of innovative audio and video components
who became a hero to audiophiles, died on Thursday in Cambridge,
Mass. He was 72.
The cause was a subdural hematoma, said his son, David Kloss.
Throughout his career, Mr. Kloss (pronounced close) was guided
as much by his senses as by his intellect. Loudspeaker manufacturers
tend to stress the technical specifications of their products, which
is like describing a wine by its levels of alcohol and tannin or
a chocolate cake by its caloric content alone.
As an M.I.T.-educated engineer, Mr. Kloss developed formidable
technical prowess but avoided marketing by the numbers. Instead,
he strove to design equipment for the ear and not the spec sheet,
and his products delivered a broad, smooth, clean sound that came
to be called the "Boston sound."
Mr. Kloss, who was born in Altoona, Pa., and raised nearby, was
rewarded by an almost cultlike devotion from those who bought his
equipment and who followed his career through many companies and
twists of fortune.
He began to build his reputation in 1952, while working at Acoustic
Research with Edgar Vilchur, an engineer. Mr. Kloss invented a small
revolution in listening, the AR-1. It was the first speaker that
was small enough to fit on a bookshelf but could produce rich, deep
bass tones. Low sounds are usually emitted by objects large enough
to generate the long wavelengths of those notes. Mr. Kloss provided
extra power to the low end of the sound spectrum and designed the
speakers to accommodate the extra punch without overpowering the
rest of the tonal range.
It was only the beginning of a career of firsts. In the 1960's,
at KLH, a company Mr. Kloss helped found (the K was for his last
name, L and H were his colleagues Malcolm Lowe and J. Anton Hoffman),
Mr. Kloss made the Model 8 FM radio. It could pull in stations from
a crowded dial a feature that came to be known as high selectivity.
He also created some of the first successful audio devices to use
transistors. He moved on to found Advent, where he created the first
cassette tape deck to use the Dolby B noise reduction system.
Then he set his sights on video and designed pioneering projection
TV equipment. Mr. Kloss said that he had never watched television
until he decided to build one.
When Mr. Kloss decided to serve as the eyes instead of the ears,
however, he foundered. Although his systems earned an Emmy for technological
achievement, he lost control of Advent and then of a company he
formed to sell the TV's, the Kloss Video Corporation, as consumers
chose less expensive, simpler Japanese models.
Mr. Kloss returned to audio in 1988 with a company he named Cambridge
Soundworks; the $250,000 in start-up capital was provided by a friend,
Henry Morgan, a venture capitalist, with a handshake as security.
In the venture, Mr. Kloss turned to a surprising sales method:
mail order. His reputation for providing high-quality sound at reasonable
prices was so well established, he reasoned, that customers would
be willing to buy loudspeakers sound unheard, on the basis of his
reputation and strong reviews for products like multispeaker home
theater systems.
The strategy was successful, in part because the company was able
to keep costs down by avoiding the expense of maintaining a network
of stores. Mr. Kloss left Cambridge Soundworks after selling it
in 1997 to another company, Creative Labs.
He was not ready to retire, however. In 2000, Mr. Kloss unveiled
an elegant tabletop radio, the Model One, from yet another company,
Tivoli Audio. Once again, the Kloss faithful marveled at the rich
sound from the small wooden cabinet, which was designed with just
three knobs: a large, smooth-gliding tuning dial, another to adjust
the volume and the third for turning the radio on and off. The deceptively
simple device concealed sophisticated circuitry used in cellular
phones to lock onto a radio signal; a result was a $99 radio that
sounded as good as models costing many times more.
At every stage of his career, Mr. Kloss remained a tinkerer at
heart, his executive offices cluttered with equipment and circuit
boards and his gray hair pulled back in a ponytail.
Audiophiles idolized Mr. Kloss at times, to a degree that
made the family uncomfortable, David Kloss said. Strangers "would
drop by the house because they bought a Model 21 25 years ago,"
he said.
"He'd always humor them," his son recalled. Buffs would call out
of the blue saying, "I need a knob for my Model 7," decades after
the last one had been manufactured, David Kloss said. "It would
be, `Hang on!' and he'd go down to the basement and bang around.
He'd come back up and say, `I've got one from a Model 21, it's a
little different but would that be O.K.?' "
Besides David Kloss of Andover, Mass., he is survived by two daughters,
Margot Rothmann of Avon, Conn., and Jennifer Hummel of Dedham, Mass.;
and seven grandchildren. His wife, Jacqueline Sweeney Kloss, died
last year.
In an interview before he brought out the Model One, Mr. Kloss
said the quality of radio receivers had declined over the years
because buyers did not appreciate quality.
"People are not asking for good radios," he told an interviewer,
"Today, people don't think in terms of buying something that 20
years later they'll be glad they bought and will still be using."
The disposable lifestyle was hurting quality, he said, adding that
customers believe that "things are so cheap that I'll buy it, and
if I like it, then O.K; if I don't like it, I can always get another
one."
David Kloss said that even at the height of success: "His real
big thing was not to make money, ever. It was to pay the bills,
and get great stereos for the masses."